About Us

We are committed to assisting small business owners understand their numbers through ongoing guidance and advice. Based on our core values of Communication, Integrity, Excellence, Innovation and Success, it is our goal to create an open and supportive environment where our clients can depend on us to help them achieve business success.

Our team does more than just bookkeeping.

As partners in both business and life it is our goal to build a business that can not only support us financially but support a team that will support our clients. As fellow business owners, partners, parents & grandparents we understand your family’s commitment to you operating and maintaining a successful business.

To ensure we are providing our clients the best service, we have qualifications and certifications obtained over our 25 years of industry & business experience; including:

Registered BAS Agents 

Registered Tax Agent 

IPA Certified Accountant 

ICB Certified Bookkeepers 

Pure Bookkeeping Licensee 

Xero Certified Advisors 

These qualifications assist us in providing full-service bookkeeping and financial solutions that will support you in getting the ‘small stuff’ in order to allow you to concentrate on the big picture of growing your business.

Our team works with you on a day-to-day basis to help guide you, to keep your business’ financial future on track and compliant; allowing you to do what you do best – run your business. Our focus is on building processes to help the growth of the business, to make it streamlined and to have an easy workflow to allow for client and team growth.

Books in Order is here to support you in creating long term solutions to help your business not only survive but thrive. 

Story Behind the Name

When deciding on a business name, we threw a few around. It was Autumn 2016, and we were cruising around the Pacific Islands lamenting about working for others. What we wanted was to work together, doing something we are good at and what we love. Something that will provide us with a work purpose and an avenue to helping others.

When we decided on our business, we couldn’t go past Books In Order as a business name. It is simple and to the point and says exactly what we aim for – to get the books in order.

Neale’s BIO

Mel and I worked out early that we loved spending time together. We thought it would be great to work together and after careful consideration of a couple of options we decided on a bookkeeping business as bookkeeping and accounting was Mel’s background and I love new directions.

As someone who always liked taking on challenges and having worked across different industries, my very diverse background, extensive experience, and qualifications in management has given me a solid base in many different areas. Industries such as Food & Beverage Management, Conference Management, Body Corporate Management and now in the Accounting & Bookkeeping sphere, where all my experience and knowledge can be utilised. I have completed a Diploma in Accounting and I am now a registered BAS Agent.

Relationships and children and now grandchildren have had some of the biggest influences on my life. There is nothing like being with or thinking about your children and your grandchildren.

A famous philosopher, Keith Richards from The Rolling Stones, once said there is no greater love than that of a grandchild, I agree.

Mel’s BIO

I have always had a passion for photography and even created a business from this passion. It wasn’t until later that the analytical and ‘numbers focus’ passion was discovered. AKA not all of us bookkeepers are just book/numbers nerds – we all have our passions as well. 

Fast forward to my early thirties when I started my degree while raising children and working. Over the last 25 years I have worked in areas such as banking, insurance, customer service, accounting & audit firms, as well as a few businesses of my own. I am now a registered BAS and Tax agent and still love to learn every day.

Meeting Neale 9 years ago has had a huge impact on every area of life. We have a common background, 3 children each and we just “get it”. The joy of having my 3 boys in my life, is the most wonderful thing for me.  Now we have 6 children and 3 grandchildren between us, travelling the world and getting to hang out every day together.

5 years ago, Neale & I decided we just wanted to do something together. To work together in a business doing something that made us happy and helped other business owners. So we brought our skill sets, work history and experiences together and our bookkeeping business was born!

We have always been drawn to helping clients get it right, rather than telling them where they went wrong and finding issues….

Business Values

Communication

We believe that 2-way communication is the key to a successful business relationship with us. We are then able to give you the best possible service to ensure your bookkeeping & accounting is up to date, meeting your compliance deadlines and that you have your financials on hand when you need them.

Credibility

With our combined experience, qualifications, and knowledge over the last 25 years, together with being members of accounting and bookkeeping organisations such as the Institute of Certified Bookkeepers (ICB) and Institute of Public Accountants (IPA), we can be relied upon to deliver a high level of expertise in both accounting & bookkeeping.

Excellence

We strive to get things right, first time. Our goal is to give you the most accurate, clear, and concise picture of how your business is performing, to enable you to make well informed and timely financial decisions. We pride ourselves on delivering the highest quality service and being a valuable asset to your business.

Growth

Growing businesses experience their own set of challenges; expansion, more employees, more compliance, changes to reporting obligations. Partnering with us and our expertise, will enable you to be ahead of the game with these challenges and allow you to focus more on the growth of your business.

Integrity

As registered BAS & Tax Agents, you can rely on our uncompromising adherence to strong moral and ethical principles and values. We highly value the principles of the Code of Professional Conduct, as set out by the Tax Practitioners Board. These values are Honesty & Integrity, Independence, Confidentiality and Competence.